Genawise Australia is committed to protecting your privacy and developing technology
that gives you the most powerful and safe online experience. This Statement of Privacy
applies to the Genawise Australia Web site and governs data collection and usage.
By using the Genawise Australia website, you consent to the data practices described
in this statement.
Collection of your Personal Information
Genawise Australia collects personally identifiable information, such as your e-mail
address, name, home or work address or telephone number. Genawise Australia also
collects anonymous demographic information, which is not unique to you, such as
your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically
collected by Genawise Australia. This information can include: your IP address,
browser type, domain names, access times and referring Web site addresses. This
information is used by Genawise Australia for the operation of the service, to
maintain quality of the service, and to provide general statistics regarding use
of the Genawise Australia Web site.
Please keep in mind that if you directly disclose personally identifiable information
or personally sensitive data through Genawise Australia public message boards,
this information may be collected and used by others. Note: Genawise Australia
does not read any of your private online communications.
Genawise Australia encourages you to review the privacy statements of Web sites
you choose to link to from Genawise Australia so that you can understand how those
Web sites collect, use and share your information. Genawise Australia is not responsible
for the privacy statements or other content on Web sites outside of the Genawise Australia
and Genawise Australia family of Web sites.
Use of your Personal Information
Genawise Australia collects and uses your personal information to operate the Genawise Australia
Web site and deliver the services you have requested. Genawise Australia also uses
your personally identifiable information to inform you of other products or services
available from Genawise Australia and its affiliates. Genawise Australia may also
contact you via surveys to conduct research about your opinion of current services
or of potential new services that may be offered.
Genawise Australia does not sell, rent or lease its customer lists to third parties.
Genawise Australia may, from time to time, contact you on behalf of external business
partners about a particular offering that may be of interest to you. In those cases,
your unique personally identifiable information (e-mail, name, address, telephone
number) is not transferred to the third party. In addition, Genawise Australia
may share data with trusted partners to help us perform statistical analysis, send
you email or postal mail, provide customer support, or arrange for deliveries. All
such third parties are prohibited from using your personal information except to
provide these services to Genawise Australia, and they are required to maintain
the confidentiality of your information.
Genawise Australia does not use or disclose sensitive personal information, such
as race, religion, or political affiliations, without your explicit consent.
Genawise Australia keeps track of the Web sites and pages our customers visit within
Genawise Australia, in order to determine what Genawise Australia services are
the most popular. This data is used to deliver customized content and advertising
within Genawise Australia to customers whose behavior indicates that they are interested
in a particular subject area.
Genawise Australia Web sites will disclose your personal information, without notice,
only if required to do so by law or in the good faith belief that such action is
necessary to: (a) conform to the edicts of the law or comply with legal process
served on Genawise Australia or the site; (b) protect and defend the rights or
property of Genawise Australia; and, (c) act under exigent circumstances to protect
the personal safety of users of Genawise Australia, or the public.
Use of Cookies
The Genawise Australia Web site use "cookies" to help you personalize your online
experience. A cookie is a text file that is placed on your hard disk by a Web page
server. Cookies cannot be used to run programs or deliver viruses to your computer.
Cookies are uniquely assigned to you, and can only be read by a web server in the
domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save
you time. The purpose of a cookie is to tell the Web server that you have returned
to a specific page. For example, if you personalize Genawise Australia pages, or
register with Genawise Australia site or services, a cookie helps Genawise Australia
to recall your specific information on subsequent visits. This simplifies the process
of recording your personal information, such as billing addresses, shipping addresses,
and so on. When you return to the same Genawise Australia Web site, the information
you previously provided can be retrieved, so you can easily use the Genawise Australia
features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically
accept cookies, but you can usually modify your browser setting to decline cookies
if you prefer. If you choose to decline cookies, you may not be able to fully experience
the interactive features of the Genawise Australia services or Web sites you visit.
Security of your Personal Information
Genawise Australia secures your personal information from unauthorized access,
use or disclosure. Genawise Australia secures the personally identifiable information
you provide on computer servers in a controlled, secure environment, protected from
unauthorized access, use or disclosure. When personal information (such as a credit
card number) is transmitted to other Web sites, it is protected through the use
of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
Genawise Australia will occasionally update this Statement of Privacy to reflect
company and customer feedback. Genawise Australia encourages you to periodically
review this Statement to be informed of how Genawise Australia is protecting your
information.
Contact Information
Genawise Australia welcomes your comments regarding this Statement of Privacy.
If you believe that Genawise Australia has not adhered to this Statement, please
contact Genawise Australia at support@synergyhomeloans.com.au.
We will use commercially reasonable efforts to promptly determine and remedy the
problem.